Frequently Asked Questions
Everything you need to know about your Nola Amsterdam order.
How long does shipping take?
Standard shipping within the Netherlands takes 1-2 business days. For international orders within Europe, please allow 3-5 business days for your delivery to arrive.
What is your return policy?
We offer a 14-day return window from the date you receive your package. Items must be unworn, in their original packaging, and with all tags still attached.
Are your jewelry pieces water-resistant?
Yes, our jewelry is crafted from high-quality stainless steel with 18k gold plating, making them tarnish-resistant and waterproof. However, we recommend avoiding harsh chemicals to maintain their shine.
Which payment methods do you accept?
We accept a variety of secure payment methods including iDEAL, Klarna, PayPal, Visa, Mastercard, and American Express.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a Track & Trace link to follow your parcel's journey.
Do you offer international shipping?
Yes, Nola Amsterdam ships worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.